All straps are made upon order with a processing time of up to 7 working days before they are ready to be shipped by your choice of shipping mode. Orders placed after 1400 hours (GMT+8) will be processed on the next working day. A separate shipping notification will be sent once your order is shipped. All orders are shipped out from Singapore.
In the event that you need to change or cancel your order, please send an email to email@example.com within 2 hours of order placement. As all straps are custom made, we regret to inform that all changes and cancellations are not possible following that.
All custom charges, taxes and duties along with handling/clearance fees will be borne by recipient. Kindly check with your respective customs office for more information.
Orders above $50 enjoy complimentary Standard Shipping. Flat rate charge of $5 applicable for orders below $50.
Asia, Australia and New Zealand: Orders will be sent via Singapore Post and delivered by your local postal service, delivery takes 5 to 10 working days, subject to customs clearance.
Rest of the World: Orders will be sent via DHL Globalmail and delivered by your local postal service, delivery takes 4 to 18 working days, subject to customs clearance.
Express Shipping charges are dependent on country.
Orders will be sent via DHL Express
with a transit time of 1 to 5 working days depending on destination country, subject to customs clearance.
Please allow additional days for remote area delivery.
*The House Of Straps will contact you in the event additional information is required to facilitate delivery.
Please ensure your shipping address is accurate, all returned parcels due to inaccurate shipping address are liable for redelivery charges. Responsibility of mail in transit belongs to the shipping company, The House Of Straps will not be liable for lost or damaged mail in transit.