Domestic Orders (Singapore)
All straps and pouches are Made To Order with a processing time of up to 15 business days before they are ready to ship. Orders placed after 1400 hours (GMT+8) will be processed on the next business day. Business days exclude weekends and public holidays. A separate shipping notification will be sent once tracking is available.
Orders for Ready Made Straps only will be sent out within 3 business days. Orders placed together with Made To Order Straps will follow the 15 business days processing time.
In the event that you need to make changes your order, please send an email to info@thehouseofstraps.com within 2 hours of order placement. As all straps and pouches are made to order to each order specifications, we regret to inform that all changes are not possible following that.
If you would like to cancel your order, please send an email to info@thehouseofstraps.com within 2 hours of order placement. Subsequent order cancellations will incur a 5% processing fee on the order total, this is for the charges which are not reversed by the payment system during an order cancellation.