Domestic Orders

All straps are made upon order with a processing time of up to 7 working days before they are ready to be shipped by your choice of shipping mode. Orders placed after 1400 hours (GMT+8) will be processed on the next working day. A separate shipping notification will be sent once your order is shipped.

In the event that you need to change or cancel your order, please send an email to thehouseofstraps@gmail.com within 2 hours of order placement. As all straps are custom made, we regret to inform that all changes and cancellations are not possible following that.
QXpress Delivery
All orders enjoy complimentary QXpress Delivery. Delivery takes 2 to 3 working days.
*The House Of Straps will contact you in the event additional information is required to facilitate delivery.

-
Please ensure your shipping address is accurate, all returned parcels due to inaccurate shipping address are liable for redelivery charges. Responsibility of mail in transit belongs to the shipping company, The House Of Straps will not be liable for lost or damaged mail in transit.