Domestic Orders (Singapore)

All straps are made upon order with a processing time of up to 15 business days before they are ready to be shipped. Orders placed after 1400 hours (GMT+8) will be processed on the next business day. A separate shipping notification will be sent once your order is shipped.

In the event that you need to change or cancel your order, please send an email to thehouseofstraps@gmail.com within 2 hours of order placement. As all straps are custom made, we regret to inform that all changes and cancellations are not possible following that.
QXpress Delivery
All orders enjoy complimentary QXpress Delivery. Delivery takes 2 to 3 working days.
Once your order is shipped, the responsibility of the parcel belongs to the shipping company, The House Of Straps will not be liable for parcels lost or damaged in transit.
Returned parcels due to inaccuracy in shipping details are liable for redelivery charges. Amendments to shipping details after parcel is shipped, when possible, will incur additional charges.
In the event that a parcel is refused, The House Of Straps reserves the right to charge all additional costs incurred to the buyer.