Domestic Orders (Singapore)
All straps and pouches are Made To Order with a processing time of up to 15 business days before they are ready to ship. Orders placed after 1400 hours (GMT+8) will be processed on the next business day. Business days exclude weekends and public holidays. A separate shipping notification will be sent once tracking is available.
Orders for Ready Made Straps only will be sent out within 3 business days. Orders placed together with Made To Order Straps will follow the 15 business days processing time.
In the event that you need to change or cancel your order, please send an email to thehouseofstraps@gmail.com within 2 hours of order placement. As all straps and pouches are made to order to each order specifications, we regret to inform that all changes and cancellations are not possible following that.
In the event that you need to change or cancel your order, please send an email to thehouseofstraps@gmail.com within 2 hours of order placement. As all straps and pouches are made to order to each order specifications, we regret to inform that all changes and cancellations are not possible following that.
Local orders above $40 enjoy complimentary Singpost SMARTPAC delivery which takes 2 to 3 business days.
Once your order is shipped, the responsibility of the parcel belongs to the shipping company, The House Of Straps will not be liable for parcels lost or damaged in transit.
Returned parcels due to inaccuracy in shipping details or other reasons are liable for redelivery charges. Amendments to shipping details after parcel is shipped, when possible, will incur additional charges.
In the event that a parcel is refused, The House Of Straps reserves the right to charge all additional costs incurred to the buyer.